Contact Us!

Have any questions, or wish to initiate a return or exchange? Send us an email or fill out our contact form. See our frequently asked questions here!

Telephone & Email

Phone: 929-237-6941 

Email: hello@hazelvillage.com 

Our Customer Service team is available to assist you Monday-Friday from 10am-6pm ET, and on certain weekend days throughout the holiday season. 

Our Brooklyn Workshop & Storefront

Hazel Village is based in Gowanus, Brooklyn! You can visit our Meadow Shop to browse our full collection of handmade doll and animals, doll clothing, and gifts. In-store shopping is available by appointment only – schedule a visit here! 

Address: 240 Huntington St., Suite 202, Brooklyn NY 11231

Local Pickup

Local pickup orders may be placed online by selecting "Pick Up" as your delivery method at checkout. You may stop by our Brooklyn workshop Monday-Friday from 11AM-5PM to pick up your order, and on Saturdays throughout the 2025 holiday season. No appointment is required for pickup.